Repair your Hermès

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs more than 15,000 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management.

The company perpetuates the transmission of exceptional know-how through strong territorial presence that respects people and nature, a source of exceptional materials.

A Hermès object is designed to stand the test of time. It can be maintained, repaired, or restored, by expert craftsmen trained in our workshops. Its longevity allows it to be passed on from one generation to the next.

Repaired objects are loved objects. The 311 Hermès boutiques across the world receive about 100,000 intervention requests each year. For maintenance work or a simple repair, the object is sent to a local workshop in a dozen cities in Europe, Asia, and the United States.

For a refurbishment that is more delicate, or one that requires more specific intervention, objects pass into the expert hands of the Maison’s artisan-repairers in Paris who put their all know-how and dexterity into meeting every request.

Discover Hermès’ values and their unique relationship to sustainable development on their website, or contact your nearest Hermès boutique. Come into the beautiful world of Hermès.

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